Preparing for the 2020 workforce is critical to business strategy, growth, and performance. To understand the challenges and opportunities, Oxford Economics and SAP surveyed over 2,700 executives and more than 2,700 employees in 27 countries during the second quarter of 2014.

Based on survey responses, this report shows that many companies lack the structure, strategy, culture, solutions and resources to manage employees effectively. In order to succeed, a number of factors need to be addressed, including the role and relevance of people strategy; changing demographics and evolving definitions of work; leadership ability and cultivation; employee wants and needs; and talent development.