Consulting Report
22 Mar 2024

Thriving beyond boundaries: Human performance in a boundaryless world

In collaboration with Deloitte

Thriving beyond boundaries: Human performance in a boundaryless world

We’re operating in a world where work is no longer defined by jobs, the workplace is no longer a specific place, many workers are no longer traditional employees, and human resources is no longer a siloed function. These boundaries, once assumed to be the natural order of things, are falling away and traditional models of work are becoming boundaryless.

Many of the technological changes happening now—the emergence of generative artificial intelligence, the rise of virtual worlds and even virtual replicas of our own selves, and the development of neurotechnology that can now quantify the brain—may seem like they’ve been plucked straight of the pages of a science fiction book, but these concepts are already becoming an everyday reality. It’s a time of uncertainty, shaped by unpredictable global events, lightning-fast advances in technology and AI, evolving workplace cultures and markets, growing worker mental health and well-being concerns, and transformative shifts in how people think about work and the workplace.

Deloitte’s 2024 Global Human Capital Trends survey polled 14,000 business and human resources leaders across many industries and sectors in 95 countries. In addition to the broad, global survey that provides the foundational data for this report, Deloitte supplemented its research this year with worker- and executive-specific surveys to represent the workforce perspective and uncover where there may be gaps between leader perception and worker realities. The executive survey was done in collaboration with Oxford Economics to survey 1,000 global executives and board leaders in order to understand their perspectives on emerging human capital issues. This research reveals that a focus on the human factor is emerging as the bridge between knowing what shifts are shaping the future of work and doing things to make real progress toward putting them into action to create positive outcomes.

The experts behind the research

Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. Principals for this project included:

Edward Cone

Editorial Director, Thought Leadership

Sundus Alfi

Senior Research Manager, Thought Leadership

Aidan O’Farrell

Research Associate, Thought Leadership

You might be interested in

TikTok: Helping grow small and midsized businesses and deliver value for consumers across the United States

Starting in late May 2023, Oxford Economics, in collaboration with TikTok, initiated a study to better measure the economic value of the TikTok platform to local communities across the US. As part of the research, we surveyed 1,050 SMBs that use TikTok, and 7,500 TikTok users to learn how businesses and users interact with the app and leverage the economic and social opportunities it provides.

Find Out More
Seeing behind the meter: How electric utilities are adapting to the surge in distributed energy resources

In partnership with Siemens, Oxford Economics surveyed 100 decision-makers from electric utilities in North America to gain insight into how they are managing their grid with the influx of electric vehicles, solar panels, and batteries.

Find Out More
State of Digital Customer Experience: How Generative AI and Personalization Are Transforming the Digital Customer Experience Landscape

Customers around the world are looking for speed, security, and personalization when interacting with brands, and executives across industries will need to adapt to these expectations quickly to stay ahead of their competition. Our 2023 State of Digital Customer Experience report, developed in collaboration with Adobe, examines how businesses can leverage technologies like generative AI to improve their customer experience strategies.

Find Out More
Security’s Lament: The state of cyber security in the UK 2023-24

To take the pulse of cyber security, Oxford Economics and iomart surveyed 500 executives responsible for their organisation’s cyber strategy. The sample includes executives from a range of industries—most with more than 1,000 employees—all based in the UK.

Find Out More