Recent Release | 02 Apr 2019

Return on Culture: Proving the connection between culture and profit

Thought Leadership and Economic Consulting Teams

Oxford Economics

Assigning a measurable value to something as intangible and fluid as organisational culture – defined here as the often-unspoken rules that guide the behaviour of leaders and employees alike – is a challenge for even the best-managed companies. To address this quantification gap, Oxford Economics worked with Grant Thornton to create an economic model that tracks how particular aspects of culture map to key performance indicators. This work was based upon a cross-industry survey of 500 executives and 500 employees in the United States.

Our study shows that organisational culture is more than a nice-to-have employee perk – it’s critical to business performance, influencing outcomes in collaboration, customer satisfaction, and engagement and retention – and, ultimately, financial performance.

Read the Return on Culture: Proving the connection between culture and profit report

Visit the interactive website for the report

View the benchmarking tool

Our economic consulting and thought leadership teams are world leaders in quantitative economic analysis and original, evidence-based research, working with clients around the globe and across sectors to build models, forecast markets, run extensive surveys, and evaluate interventions using state-of-the art techniques.

Related Services

Post

The Environmental Impact of Digital Over Cash Payments in Europe

On behalf of the European Digital Payment Industry Alliance (EDPIA), our report on “The Environmental Impact of Digital over Cash Payments in Europe” seeks to evaluate carbon emissions across payment systems at point of sales.

Find Out More

Post

2024 Payoneer SMB Ambitions Barometer

In early 2024, in collaboration with Payoneer, Oxford Economics conducted the second-annual Payoneer SMB Ambitions Barometer survey to understand the barriers and opportunities faced by small- and medium- sized businesses (SMB) globally.

Find Out More

Post

Boosting Accommodation Supply and Affordability During Major Events

Flexible accommodation solutions made available on Airbnb enable destinations to host events, enhancing visitor experience and bolstering local economies.

Find Out More