Recent Release | 30 Jun 2023
EY Platform Economy Transformation Study 2023: What tech companies need to do to turbocharge their platform strategy

Thought Leadership Team
Oxford Economics

The platform economy: an economic system of online platforms facilitating the exchange of goods and services as intermediaries between buyers and sellers. The extent to which technology businesses are embracing the platform economy, and implementing platform business models, varies. To understand where technology firms are in their adoption of platform business models, EY commissioned Oxford Economics to survey 1,000 C-suite executives from technology companies around the world.
The survey asked respondents about their strategy development, their platform implementation, and the measurement of its impact. Areas of specific focus included the benefits of a platform business model, their current and expected ROI, challenges faced in implementation, the building of ecosystems and partnerships, and the use of emerging technologies. The report highlights a selection of key findings from the dataset; over half of tech firms surveyed have adopted a platform model on some level, and nearly two-thirds expect cross-business deployment in three years time. Despite this, there are challenges some face in terms of regulation and limited usage of partnerships.
Four recommendations for accelerated transformation to the platform model arise from the report:
- Considering more ambitious platform goals
- Taking a whole-of-business approach to a platform business model
- Preparing for new regulatory burdens
- Considering the potential ROI from forming platform partnerships
The expert behind the research
Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. The principal for this project was:

Bethan Jewsbury
Senior Research Manager, Thought Leadership
Read the report
Complete the form below to download the report.
Tags:
You might be interested in

The Race for Data Supremacy: Achieving decision advantage to deter future conflicts
Oxford Economics, in collaboration with IBM, interviewed government and military officials to understand how data can be used to create a sustainable decision advantage.
Find Out More
Techonomics Talks: Skilling the Future
Welcome to our new video series, Techonomics Talks, where we use the dynamic relationship between technology and economics to explore a variety of topics impacting tech companies and their customers today.
Find Out More
US industry ROI boosted by technology spending
US private sector return on investment (ROI) is near 20-year highs, boosted by commodity price strength and business spending on technology. The rising return from previous investments is one factor recently supporting US industry capex in the face of higher costs of capital.
Find Out More
Chipping Away: Assessing and addressing the labor market gap facing the US semiconductor industry
We project the semiconductor industry’s workforce will grow by nearly 115,000 jobs by 2030, from approximately 345,000 jobs today to approximately 460,000. Of these new jobs, we estimate roughly 67,000 risk going unfilled at current degree completion rates, or 58% of projected new jobs.
Find Out More