Recent Release | 30 Jun 2023

EY Platform Economy Transformation Study 2023: What tech companies need to do to turbocharge their platform strategy

Thought Leadership Team

Oxford Economics

The platform economy: an economic system of online platforms facilitating the exchange of goods and services as intermediaries between buyers and sellers. The extent to which technology businesses are embracing the platform economy, and implementing platform business models, varies. To understand where technology firms are in their adoption of platform business models, EY commissioned Oxford Economics to survey 1,000 C-suite executives from technology companies around the world.

The survey asked respondents about their strategy development, their platform implementation, and the measurement of its impact. Areas of specific focus included the benefits of a platform business model, their current and expected ROI, challenges faced in implementation, the building of ecosystems and partnerships, and the use of emerging technologies. The report highlights a selection of key findings from the dataset; over half of tech firms surveyed have adopted a platform model on some level, and nearly two-thirds expect cross-business deployment in three years time. Despite this, there are challenges some face in terms of regulation and limited usage of partnerships.

Four recommendations for accelerated transformation to the platform model arise from the report:

The expert behind the research

Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. The principal for this project was:

Bethan Jewsbury

Senior Research Manager, Thought Leadership

Read the report

Complete the form below to download the report.

You might be interested in

The TikTok Effect: The socioeconomic impact of TikTok in five European countries

Oxford Economics were commissioned by TikTok undertake economic modelling of the impact of SMEs using TikTok as an innovative platform for growth. To do this, we drew on new survey research, complemented by case studies of SMEs.

Find Out More
industrial workers
Machine tools boosted by US fiscal policies and tech spending

The US machine tool industry has navigated through volatile markets in recent years. While the number of new orders has come off its high point, they remain well above pre-pandemic levels, with producer inventories now reflecting a more normal operating environment.

Find Out More
tuk tuk
Ride-Hailing: a platform for Women’s economic Opportunity in Sri Lanka 

Our latest report delves into the transport challenges limiting women’s economic participation in the Sri Lankan economy and explores the role that ride-hailing can play in overcoming the mobility barriers that are holding women back.

Find Out More
Close-up of Person's Hand Using Ride Sharing App on Phone
Ride-Hailing: A Platform for Women’s Economic Opportunity in India

Our latest report explores the transport challenges limiting women's economic participation in the Indian economy and the role that ride-hailing can play in overcoming them.

Find Out More