Unlocking Economic Growth in Regional Australia Through Digital Delivery
Oxford Economics Australia delivered an independent economic impact assessment for Uber Eats, quantifying additional revenue for restaurants, GDP contribution, and consumer wellbeing benefits across 67 new regional markets.
Background: Regional Restaurants Faced Revenue Limits Amid Rising Costs and Digital Gaps
Despite growing regional populations and rising demand for convenience, many local restaurants in regional Australia lacked access to cost-effective digital delivery solutions. This limited their ability to reach more customers, adapt to post-pandemic business challenges, and meet seasonal demand without overextending their resources.
The Challenge: Bringing Tech-Driven Convenience to Underserved Regions
Uber Eats needed to expand into over 100 regional towns, but required a robust, evidence-based framework to understand the full economic and social impact of such a move. With varying demographics, digital readiness, and employment conditions across regions, a detailed, location-specific assessment was essential to ensure stakeholder confidence and investment alignment.
The Solution: Quantifying Growth: Evidence-Based Insights to Power Regional Expansion
Oxford Economics Australia partnered with Uber Eats to provide a detailed economic impact assessment. Deliverables included:
- Estimation of $45 million in additional restaurant revenue from new regional locations.
- A quantified $19 million GDP contribution, identifying the direct impact of increased demand.
- $161 million in consumer wellbeing value, calculated through consumer surplus methodology, indicating strong consumer demand and satisfaction.
This data-driven analysis helped Uber Eats make strategic expansion decisions while communicating clear value to local businesses, policymakers, and community stakeholders. The study’s conservative modelling ensured credible, decision-ready insights, reinforcing the platform’s role in enabling inclusive economic growth.
