Recent Release | 14 Nov 2021

The platform-fueled future: New ways to differentiate in a changing insurance industry

Thought Leadership Team

Oxford Economics

IBM’s Institute for Business Value and Oxford Economics surveyed 1,000 business insurance executives in 35 countries globally in June and July 2018. The survey centered on the role of platforms, platform strategy, and participant readiness.

Insurers are wary of adopting new technologies and new platforms – investment in that industry platforms increased only by 7 percent, with only 21 percent of respondents having adapted their business strategies to include platforms. Previous surveys show that insurers view platforms and new technologies as disruptions however, few believe those disruptions affect their own businesses. To remain competitive in the market, insurers must adjust their business strategies to include platforms, select the correct platform, and work with their ecosystems partners to maximize the values of the platforms used.

About the team

Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. Principals for this project included:

Tom Ehrbar

Senior Editor, Thought Leadership

Tom Ehrbar

Senior Editor, Thought Leadership

New York, United States

Tom Ehrbar sits at the centre of the editorial and production flow for all Thought Leadership studies, overseeing the firm’s primary research activities and managing the group’s extensive global editorial network of more than 500 researchers, writers, and analysts. Tom has worked on a range of research programmes, from global talent and diversity studies to surveys of financial advisors and wealthy investors to global country risk indicators.

Tom joined Oxford Economics in 2012 after two decades at the Economist Intelligence Unit (EIU), where he managed a team of editors focused on cross-border trade and finance. While at the EIU he also contributed to client research papers on topics ranging from a review of labour trends in the Mozambique mining sector to the prospects for private equity in Latin America. He is the editor of Business International’s Guide to International Licensing (1992). Tom holds a BA in English from Kenyon College.

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