Ungated Post | 31 Jul 2014
Insurance carriers today face a significantly transformed claims environment, one in which tech-enabled consumers, rising customer expectations, and increased regulatory scrutiny are demanding that companies respond even faster to customer claims. The aftermath of Superstorm Sandy on the East Coast vividly demonstrated that carriers that respond quickly and comprehensively to catastrophic incidents can boost their reputation in the marketplace, gain market share, and retain customer loyalty.
This paper, produced in collaboration with Sutherland Global, documents how the growing “need for speed” in claims processing can increase pressure on people, systems, and back-office processes, and suggests actions and tools to help contend with the quickening demands of the insurance marketplace.
Click here to read the full report.
Oxford Economics’ team is expert at applying advanced economic tools that provide valuable insights into today’s most pressing business, financial, and policy issues.
To find out more about our capabilities, contact:
+1 (646) 503 3052
+65 6850 0110
+44 (0)203 910 8054
Generating ROI with AI: Six capabilities that drive world-class results
Generative AI has taken the business world by storm, with large language models (LLMs)—including OpenAI’s ChatGPT—splashed across the news. And executives aren’t immune to the hype. AI is becoming an ever-larger component of IT budgets, with worldwide spending on AI-centric systems expected to hit $154 billion this year—up 27% over 2022. But will enterprises spend these resources wisely? Our research says yes—if organizations take a disciplined approach.Find Out More
A global research study that details the current state of play on environmental sustainability actions and how data, technology and collaboration will drive the next phase of sustainability in business.Find Out More
Leveraging Technology to Promote Financial Inclusion
Oxford Economics and Red Hat surveyed executives at financial institutions internationally to discover how they are using technology to expand financial inclusion while gaining business benefits.Find Out More