Ungated Post | 04 Mar 2019
Shopping for Artificial Intelligence (AI)

How retailers are putting AI-powered technologies to use.
A new era is dawning across the retail sector, powered by artificial intelligence. Technologies like predictive analytics, chatbots, and robotic process automation – all enabled by AI – are creating fresh opportunities for growth, efficiency, and customer engagement. But many are struggling to keep up with the wave of transformation remaking the industry; the ability to adapt to an AI economy will separate the winners from the losers in the years ahead. Oxford Economics surveyed over 300 retail executives in the United State to identify what steps retailers have taken to prepare for this AI-powered future – and what obstacles stand in their way.
Read the Shopping for Artificial Intelligence report
Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. Principals for this project included:
Oxford Economics’ team is expert at applying advanced economic tools that provide valuable insights into today’s most pressing business, financial, and policy issues.
To find out more about our capabilities, contact:
EMEA
Paul Donnelly
+44 (0)203 910 8077
Email
Americas
Diantha Redd
+1 (646) 503 3052
Email
Jeffrey Klonoski
+1 646 503 3048
Email
Asia
Christie Tang
+852 3974 8841
Email
Related Services

Post
Generating ROI with AI: Six capabilities that drive world-class results
Generative AI has taken the business world by storm, with large language models (LLMs)—including OpenAI’s ChatGPT—splashed across the news. And executives aren’t immune to the hype. AI is becoming an ever-larger component of IT budgets, with worldwide spending on AI-centric systems expected to hit $154 billion this year—up 27% over 2022. But will enterprises spend these resources wisely? Our research says yes—if organizations take a disciplined approach.
Find Out More
Post
Deep Green
A global research study that details the current state of play on environmental sustainability actions and how data, technology and collaboration will drive the next phase of sustainability in business.
Find Out More
Post
Leveraging Technology to Promote Financial Inclusion
Oxford Economics and Red Hat surveyed executives at financial institutions internationally to discover how they are using technology to expand financial inclusion while gaining business benefits.
Find Out More