Recent Release | 28 Oct 2020
Black Boxes and Paradoxes: The Real Cost of Disconnected Payments

The Hidden $20.3 billion: The Cost of Disconnected Payments. Download the new report to discover how payments can act as a source of value and innovation, featuring strategic insights from payment leaders at Microsoft, Uber and Deliveroo.
This new report with leading FinTech Checkout.com delves into the true cost of false declines to merchants and the digital economy, what customers are willing to pay for better payments and how fast-growing brands approach payments.
Key findings include:
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False declines cost merchants $20.3 billion last year, with $12.7 billion of that given away to competitors and $7.6 billion simply lost
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60% of merchants don’t think that their payments data adds value to business strategy or innovation
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Super high growth (41%+ year on year) companies are more likely to have an authorization rate of 96-100% than other businesses
Our economic consulting team are world leaders in quantitative economic analysis, working with clients around the globe and across sectors to build models, forecast markets and evaluate interventions using state-of-the art techniques. Lead consultants on this project were:
Oxford Economics’ team is expert at applying advanced economic tools that provide valuable insights into today’s most pressing business, financial, and policy issues.
To find out more about our capabilities, contact:
EMEA
Paul Donnelly
020 3910 8000
Email
Americas
Diantha Redd
+1 (646) 503 3052
Email
Asia
Rhianne Clark
+65 6850 0112
Email
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