The number of external workers in today’s world is growing, and businesses must adjust talent strategies to capture value from this section of the workforce.
In early 2018, Oxford Economics completed a survey of 800 senior executives in procurement, human resources/talent management, information technology, and finance at enterprises with revenues greater than $500 million (more than half greater than $5 billion). One-third of the respondents are C-suite executives. They represent 16 industries and 14 countries plus the Nordic region of Europe. The research shows that the external workforce makes up a growing share of a business’s total workforce, yet this group is drastically undermanaged.
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