Recent Release | 18 May 2021
Systems Thinking: Beyond the Crisis

Thought Leadership Team
Oxford Economics

How interconnected businesses exhibit leadership and resiliency
Our global research, conducted in collaboration with SAP, examines how leaders around the world are adopting a holistic management strategy called systems thinking in all aspects of their operations.
A series of reports and infographics, based on a survey of 3,000 senior executives across 10 industries, reveals how organizations are entering the post-pandemic world.
Discover how interconnected organizations are performing better in terms of resilience, agility in the face of changing conditions, and bottom line results.
Infographics
- Beyond Interconnection: Designing the modern network
- Investing in the future: How finance executives can improve employee experience
Industry-specific Think Pieces
- The Interconnected Automaker
- The Interconnected Bank: Delivering personalization with privacy
- The Interconnected Consumer Products Company
- The Interconnected Industrial Manufacturer
- The Interconnected Insurer
- Thinking beyond the barrel: Increasing agility through systems thinking
- The Interconnected Professional Services firm
- Connected, transparent, and purpose-driven: Transforming the public sector for a new world
- The Responsive Retailer: Agile, data-driven, and focused on experiences
- Beyond Efficiency: How the utilities industry leverages systems thinking
Additional Think Pieces
- Leading with Purpose: How the best-run organizations integrate social, strategic, and environmental goals
- The Procurement and Supply Chain Imperative: The future of systems thinking for industry leaders
- The Next Level of Personalization: Creating Data-Driven Customer Experiences
- Interconnected IT: Improving efficiency through systems thinking
- The Interconnected Business: How midsize businesses achieve value through holistic management strategies
About the team
Our Thought Leadership team produces original, evidence-based research made accessible to decision-makers and opinion leaders. Principals for this project included:

Edward Cone
Editorial Director, Thought Leadership
+1 (336) 337 3127

Edward Cone
Editorial Director, Thought Leadership
New York, United States
Editorial Director Edward Cone oversees global research programs for our Thought Leadership group. As Technology Practice Lead he works with clients such as Google, Accenture, IBM, SAP, and many others. His areas of focus include Artificial Intelligence, the impact of technology on business performance, and healthcare organizations.
Edward joined the firm in 2012 after more than two decades as a business and technology journalist based in New York, Paris, and North Carolina, including stints as an editor and writer at various Ziff Davis magazines (CIO Insight, Baseline), a contributing editor at Wired, and a staff writer at Forbes.
Edward also wrote a weekly newspaper opinion column for many years in his hometown of Greensboro, NC and authored a semi-popular blog. He has contributed to a bewildering variety of magazines and papers on topics ranging from politics to rock climbing and was a frequent speaker and organizer at new media conferences across the country. Honors for his work include the 2020 Rybczynski Prize, awarded for the best essay on economics by Society of Professional Economists, and various awards from the American Society of Business Publication Editors and the North Carolina Press Association. He has a BA from Haverford College.

Matthew Reynolds
Senior Research Manager, Thought Leadership
+1 646 503 3065

Matthew Reynolds
Senior Research Manager, Thought Leadership
New York, United States
Matt manages a broad spectrum of technology-centric Thought Leadership programs, from cloud and software innovation to how organizations can participate in the metaverse. He has led successful programs for dozens of large organizations during his tenure at Oxford Economics, including SAP, PwC, NTT Data, Accenture, IBM, and EY. Matt’s experience gives him deep knowledge of the ins and outs of successful end-to-end program management, and he is an integral part of the Thought Leadership team.
With the organization since 2015, Matt holds a Bachelor’s Degree in English from The College of New Jersey. He is scheduled to graduate with an MBA in IT and Analytics at the Rutgers School of Business in May, 2023.
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