The revolution in digital operations is happening now. In 2015, Oxford Economics and IBM surveyed 750 operations executives about the ways their companies are retooling around digital operations, focusing particularly on the Internet of Things (IoT) and predictive analytics. The survey shows that while many companies have at least outlined digital operations strategies, most have far to go in terms of execution and strategic payoff. In this report, we examine the importance of innovating digital operations across diverse industries in an era of technology-driven disruption.
As part of this research program, Oxford Economics produced a series of infographics on the state of digital operations.
Thinking out of the toolbox
How digital technologies are powering the operations revolution